What Customers Say

“Our team is going to be able to make incredible versions of these reports right at the source of truth, which is going to be game-changing for us.”

“Fully believe in the product and helping us grow on the Shopify side.”

“The system is kind of cool though, right? Because the store, the invoice, it sends the invoice with the attached documents to the vendor saying this is what we received, this is what we got... We're real happy with the options.”

“I was actually pretty impressed with how user friendly the whole setup was and checked out the numbers, made sure everything reflected and after count, made sure that the numbers represented what Shipmonk had, everything looked good.”

“One thing that I like, instead of me having to download a report, put it into the template for Fulfil, and then upload a cycle count, the Quick Dash integration has an actual cycle count in the schedule.”

“That report has everything in it for us, it's a great picture for us to start in the morning, for me anyways, to see what's outstanding, what's done.”

“Fulfil has replaced maybe about five hours a week of our agents' work. So, I'm actually very impressed.”

“Within two hours, I created three Cycle accounts for three different locations using Claude. I just get Claude to draft everything. I just review and confirm. That used to take me a full day. Now, within two hours, that's amazing.”

“Compared to what I've experienced with other vendors, your service is very, very wonderful. The guidance is what lacks most of the time from other ERP providers, and the Fulfil team is providing it very, very well, which will set us up for success.”

“We're much more equipped to handle the busy season now than we were before we launched with Fulfil. We have so much more dialed in now and can catch things sooner.”

“It's actually smoother than I expected because I've done an ERP implementation before on my own with an ERP called Unleashed... But having the Fulfil team's support is great. And every meeting we have feels like we're making good progress.”

“You're doing this better than any ERP implementation I've seen in the past because we need this kind of prodding because this is exactly how these projects fail.”

“The major challenges that we wanted to make sure that Fulfil could actually meet have been addressed. This is a great start. And it definitely was eye opening.”

“The speed at which the team would turn them around was laughable compared to what we're doing right now. It is night and day. We're 100x speed. And not only 100x speed, the value that the micro apps provide is mind-boggling.”

“This would follow the exact process of an exchange versus a return, which we want to determine. It would mitigate the problem we're having with our Shopify reports right now.”

“It's pretty awesome to hear that we reduced the cycle count to a minute and 30 seconds. That's impressive.”

“I've talked to different people about what you guys are doing for us already. And I just keep telling them I'm so impressed at this phase in the process. I could not be happier. Your organization is so far ahead of how others do ERP implementations.”

“When we were using ShipHero, we used to do 400 shipments in four hours. With Fulfil, we did 400 in two hours so the speed is definitely there.”

“Fulfil has a tighter grip on how you recognize revenue. You have more access to recognize it correctly and it just happens automatically in Fulfil.”

“The good thing about Fulfil is that you can basically put all of the trade, the duties, everything into the clearing account. You won't miss any cost. That's the good thing about that. It's going to be way easier to reconcile a lot of stuff.”

“Claude is connected to Fulfil, so whenever I need to do reports or dig into the data system for Fulfil, I usually ask Claude, and it's been working well.”

“Instead of actually having to go into our 3PL and create a new product, we can push it directly from Fulfil. That's going to be great.”

“Fulfil is leading the edge in terms of AI utilization for these sort of ERP systems, between what's happened with micro apps and then obviously the MCP. They are very far ahead of the game of everyone else.”

“Fulfil is really helping me in this regard. The orders that are failing to push surface so easily, and I can ping the agents who did not complete the order properly. It's really good that it just gives it to me so easily.”

“The fact that we can do it that quickly is amazing.”

“The dashboard with the discovery and implementation and go live steps is really helpful to keep us all organized.”

“When you put orders on fulfillment hold in Shopify, that syncs over into Fulfil... which streamlines a lot of our CS operations.”

“Overall, I think we're really happy. Fulfil is a smarter system. It's like AI focused, the API is really simple. It's not like you have a lot of complex layers like NetSuite had.”

“I love the 3PL portal, that is just going to be a game changer for us.”

“This view is really nice. Just being able to calculate it based off a product, like the gross margin is, yeah, just having that easily accessible is really cool.”

“I'm excited that we're able to use the MCP to ask questions about the SOPs in plain English. So we're excited to try that out.”

“That was a big standout feature for me to know how you guys were embracing AI with MCP, CLI support, all that type of stuff.”

“This is very powerful. This right here is where the data team can now start looking at margin data at the SKU level in a real way, which is awesome.”

“The batching workflow is working how we need it to and is exactly what we were looking for. This is great, to be honest with you. We do genuinely appreciate this.”

“When I look at kind of where we're at being two weeks post go live with Fulfil, I always use NetSuite as the comparison that we were probably two years in to the point where we're at with you guys. So, it's night and day. We're running very fast.”

“The logic makes sense. And that's exactly the way it's set up, which is really good. The logic is exactly what we needed. So thank you for setting that up.”

“Now that we have all of our component ordering in Fulfil, we have all of the manufacturing receipts happening in Fulfil. So all of these things are talking together and everything is working in lockstep together.”

“I don't have to go to three different systems, a spreadsheet... It's like, no, it's right here.”

“A big part of us moving over to Fulfil was to get basically everything under one roof. So we would have good visualization of all of our finances and accounting. And the only way to do that is basically to combine the WMS and accounting. So that is one of the biggest reasons we signed up for Fulfil.”

“For a company that does its own fulfillment, Fulfil WMS works really well. Like rate shopping, picking, assignment, cutback, all of that just works really well.”

“Fulfil is awesome because it's tracking everything and actually giving us real landed cost that we don't have to go backwards and figure out.”

“Legitimately cool, Fulfil is a very simple system that it just integrates and communicates correctly, which I like. We're going to be able to add a new website and not have to go through months of dev to connect it.”

“It's really clear. It gives us actionable points. It's all there. Clearly, Fulfil is a really powerful system. I like this.”

“One of the reasons we moved to you guys is being able to pull APIs. The main thing it really is, is an ops and finance and sales engine, which helps us look at sell-through data and plugs into all of our retailer sites.”

“It's exactly what I always wanted out of Shopify. You want something that simple that is right now handling so much of our business, but it's falling short in some of these basic functionality categories for an apparel business. And so it's cool to see a system like Fulfil have the same interface for the most part, but have the ability to allocate open sales orders to open POs and do BOM tracking and things like that. So it feels robust.”

“The fact that you guys already have it, and it's posting and working correctly, is wild to me. I kept getting more and more frustrated with NetSuite. It was just like one thing after the other. I think their system's just so overrated.”

“The purchase price variance, three-way match, the POs to invoice... The supplier shipments are all pretty controlled, effective, and efficient in Fulfil.”

“You just made my month, my year. My birthday is in two months, and this will top that - that's how exciting this is. Thank you so much Fulfil!”

“Fulfil is much more powerful than QBO. It's a full ERP system, but QBO is just accounting and booking.”

“We've definitely used the AI copilot a lot as well to create Fulfil custom reports where you can have it create the SQL query which has been helpful to build some more custom reporting.”

“There's the AI chatbot, and you just ask it, if I wanted to do this, how would I do it? It's referencing the documentation, but it's also looking at our data. So it's like, do you have an example order you want to do this with? And I'm like, that's amazing.”

“As soon as we connected to Fulfil and the data warehouse, it's been amazing.”

“This is my favorite thing about Fulfil, the packing station mode in the WMS.”

“Fulfil solves the whole issue that we had for Ex Works accounting with our prior system. This is a lot better for our teams because the SS gets created a lot earlier. That definitely will help.”

“The reporting that the team has made for me and our colleague has been tremendous already.”

“We were speaking to other e-commerce brands and Fulfil is just the one that pops up over and over again... Everyone's like, yes, Fulfil is built for your model.”

“What I like about your ERP program is that you're not really widget focused. You're just like performance focused as an ERP. What I hold most important is being like a true single source of truth and not requiring like a middleware to connect to Shopify.”

“I have eight scheduled tasks running in Claude Cowork daily related to Fulfil ERP data that will catch anomalies and Slack those to teammates. That used to be a much longer feedback loop prior to using Fulfil.”

“It's nice to be with a vendor that's even further ahead than we could think.”

“Cartonization is huge. I set up cartonization and the function is very clean and it works great.”

“I feel great about this. I appreciate the team guiding us toward the best solution.”

“A lot of the other platforms that we've tried don't have the level of batching logic that Fulfil does.”

“Fulfil is the best ERP for e-commerce businesses - this is the best ERP that's around.”

“The Fulfil and Claude connector has definitely been helpful.”

“600 shipments, now that they're batched like this, it's just so much easier. Instead of them processing it one by one, they can print all of them in two minutes. It's so easy.”

“The Fulfil WMS really solved a lot of my issues. That was the big one where I was like, oh, it's really just that simple.”

“That's where you guys are beating everybody else in terms of connections with FBT (Fulfilled by TikTok) and what that looks like as a TikTok-focused ERP.”

“You guys have a really nice, clean interface that is very easy to comprehend and understand and seems much more user-friendly than other systems.”

“From my perspective, this level of detail doesn't even compare. Fulfil is incredible.”

“I noticed there's an SOP now for products that's sitting in Fulfil. What a concept. I love it.”

“The import function is awesome. The fact that we even have a function that we can use Python to intercept and transform data. We're going to do a lot in there.”

“One thing I would say Fulfil excels in is this MCP.”

“I think it's an awesome use case for us to basically reserve this quantity for this big wholesale order that we know we're going to get. That's awesome.”

“I've done ERP implementation for the last five years. I've seen a lot of things. So honestly, Fulfil is the easiest one for us to do from how it's set up and how we are set up. It fits our model very well, how we do things.”

“WMS is perfect, easy, very simplified, and simple, easy. It's saved me a lot of time, everything's automated, and also, in one screen, one page, I can fulfill everything.”

“I'm totally enjoying the new features that are coming through. I've automated most of our dropship workflows. I've automated my entire P&L dashboard. I love the Fulfil MCP. I kind of stopped using Postman now. Most of my updates happen through CLI and Claude code as well.”

“I really like the looks of Fulfil. Honestly, I think of any of the ERPs we've looked at, you guys by far have the nicest and most streamlined interface.”

“Fulfil has so many different roles and permissions. It's a great thing in real life because you can give everyone just the access they need and not anything more. So I'm truly saying that as a compliment.”

“As we're growing the B2B side of our business, Fulfil is honestly one of the most robust solutions for that side.”

“Your team clearly knows their stuff. They listen. They understand. They have been such a good partner.”

“It's one of the best things about Fulfil. I have a client who converted all of their reporting just to using the MCP, it's super cool.”

“Fulfil looks really nice. I have to give it to you guys, your interface is much more streamlined and looks much easier for our team to learn and interact with compared to other systems.”

“I do really love how the financial statements turned out. It's really nicely done. I couldn't have asked for better. I love the presentation now.”

“It has been very quick picking orders, which has been great, and shipping. The raw materials team, they are on it. It's saving them a lot of time. They're doing very good with it. And also receiving. It saved a lot of steps from our receiving team, so they're not duplicating the same thing twice. And the inventory team has been rock stars with Fulfil.”

“I love the micro apps... they're a big game changer because software in general... it's always so hard because every merchant has such unique use cases it can be really hard to squeeze everything into software and with micro apps I'm just seeing more and more specific use cases being able to be solved.”

“Seriously, what a team - in awe! The Fulfil team is utterly smart, thorough, understanding, clear. We had absolutely no idea of all we could do within Fulfil. This onsite visit was incredibly eye-opening. We feel empowered and confident Fulfil is at the edge of innovation. What a service!”

“I like your functionality, for example, that for some GLs, I can make a contact required. I like that because it will make our reconciliation so much easier when it's turned on. It's amazing. I didn't have that opportunity in my previous system.”

“I really, really, really like the system assigning the lot number.”

“One thing that's been really helpful for us is y'all's focus on AI and the micro apps. I put it into Claude, just described the problem we had, and it made an app that can tell specifically if it's a live plant and whether there's a lot number for it.”

“I appreciate your quick responsiveness. As soon as I send you something, you're on it right away.”

“The team has really been enjoying micro apps!”

“Fulfil is more configurable, probably because it has been built on and anticipates the world of e-commerce with inventory, dropships, and combinations thereof.”

“This will just give us complete instant accuracy around what each different channel is bringing in and how much it's costing us.”

“Our Sephora orders are less work for us than they used to be when we were manually creating all the GS1 labels. It's good to have everything in one place.”

“The customer shipments for the cartonization look great on all the logic that we provided. So excellent.”

“The inventory reconciliation is automatic. I don't have to worry at the end of the month. I just look at the adjustment, and I'm done.”

“This is amazing. Thank you. Our team lead is going to be very happy.”

“Your system of having the EDI orders actually live in Fulfil is so legit, because it's also a great data source to pull from.”

“These microapps work very well.”

“You guys move as fast as we do, which is fun. That software company DNA and us, I think, that makes us just treat everything as, yeah.”

“I get a really sweet ERP with Fulfil. If you put all this stuff on top of a traditional ERP, what I built with Claude and Fulfil's MCP would have cost me, like, $4 million with another ERP.”

“We've automated accounting to such a large extent that we can literally wrap books of accounts by day four if we want to, like four days and we'll be done. That's pretty much to the extent we've automated most things.”

“Having Claude and having it attached to the data warehouse is absolutely amazing... we're able to dig so much just exception reporting out to see if there's things that we're doing wrong.”

“The AI search functionality in V2 is amazing. It's great, because if you have a question, you don't have to try to sift through the documentation to get there, you just have a question, it just takes you there.”

“The UAT testing tracker is amazing because you're providing some information related to the specific area, like AP. I can find the training session recorded from the past, which is great.”

“That is our main reason of going with you all is because you have the ability to integrate with APIs, which we don't have today.”

“Fulfil reminds me of the Shopify backend, very friendly looking and wonderful, not like NetSuite.”

“Thank you for the MCP. We have been using it and it's been absolute game changer. When it comes to everything. A lot of times we tend to actually don't bother opening support tickets and then we just use MCP to ask questions.”

“The whole team has really liked the ability to use dashboards that fit our needs better... that's been a lifesaver. I just want to see dashboards curated for the metrics that I need to see.”

“One thing that was really helpful for this project was the team summarizing all of the pending tickets and open threads. We would like to keep that going; it's very good.”

“The discovery sessions have been so helpful and so fruitful. If anything, they've made us realize how much we have to talk about.”