G2 Reviews

“It is helping my company streamline Manufacturing, Inventory, and Distribution all through one program.”

“Fulfil is really good for any mid size business and up, it's next level past the quickbooks and finaloops of the world. When you get past that and start wanting to elevate your business and manage the complexities or multi-channel ect - you should likely use this. Have had a few clients move over and it's been a good experience. Their ability to structurally build your system from the ground up makes things way easier down the line - you don't have to worry about data integrity and things like "are my inventory costs and cogs accurate" and other small business type things people don't pay attention to. I think the AI feature is a differentiator because it's based on more root level data, not whatever is floating into your small unsophisticated accounting setup.”

“It makes it very difficult to pick and pack incorrectly. Made easy for anyone.”

“I’ve worked in 12 different ERPs and have done 7 ERP transitions. We felt like Fulfil was a company we trusted growing with, so we ultimately chose Fulfil. We liked that Fulfil has an Open API to make it easy to access information and build reports. We have 19 locations, so my favourite feature is being able to easily move product between locations. With Fulfil as our ERP, miles per delivery and minutes per delivery are down 12% and our delivery costs are down 15%. We’ve been able to automate a ton of our processes, which has freed up our group to not focus so much on systems issues, but focus more on revenue-generating activities, as we're able to automate much more than we were in our old ERP.”

“What I like best about Fulfil is how thoughtful and structured their implementation process is. Their team took the time to deeply understand our business before anything began, which made it clear they had solved similar operational pain points before. The intake, documentation, and planning were exceptional and gave us confidence from day one. Their implementation team truly goes above and beyond to support you, teach the system, and help you get it right. Fulfil is also built for real omnichannel complexity, so managing Shopify, Amazon, Faire, wholesale, and multi-warehouse fulfillment all in one place actually works. The platform improves constantly based on customer feedback, and their support team is transparent, knowledgeable, and genuinely invested in helping your business succeed.”

“I appreciate the dedicated support we received during the integration process with Fulfil, especially given the complexity of our business. This support gave us confidence and ensured that the setup was successful. I find the order routing logic incredibly valuable, as it provides us the flexibility to fulfill orders from multiple locations efficiently. The order routing rules, comprehensive reporting, and supportive customer service have been standout features that greatly benefit our operations. Additionally, I value the activity logs included in each order as they provide clear insights into order processing. The support team has consistently shown effectiveness and reliability, making Fulfil a strong partner in our order fulfillment process.”

“We've been using Fulfil since 2021, and it's been instrumental in scaling our unique business model. We needed an ERP that could handle extreme agility without sacrificing accuracy. What sets Fulfil apart: Connected supply chain visibility - We've seamlessly integrated purchase orders, supplier shipments, and inventory across 25 sales channels and 15+ warehouse locations Flexibility for complex operations - The split shipment capabilities and inventory availability controls have been crucial for managing pre-orders, made-to-order products, and preventing oversells during high-volume drops The core architecture between sales, inventory movement, and financial capture is elegant and actually works out of the box. After 4 years, we've never missed a product launch due to back-office system issues - despite the chaos of our drop model. For any e-commerce brand dealing with complex fulfillment scenarios, multiple channels, or rapid product launches, Fulfil provides the operational foundation to scale without adding system complexity.”

“The product is extremely user friendly, intuitive and easy to teach operators and administrators to use. Connections and integrations capability are robust and support is amazing. CEO and COO are two of the smartest and genuinely kind human beings I have ever worked with.”

“What I like best about Fulfil is how it streamlines ecommerce operations through its end-to-end integration. It connects seamlessly from the frontend (Shopify and other sales channels) all the way to the backend warehouse management system, which eliminates manual work, reduces errors, and gives us real-time visibility across the business. Their strong integrations with top 3PL partners further enhance fulfillment efficiency and reliability. It’s also easy to implement with the support of their experienced onboarding team, and once live, the system is intuitive and straightforward for business users to operate. Their ongoing support ensures business users can fully leverage the system and continue to get value beyond the initial implementation.”

“What I like best about Fulfil is how responsive and well-structured their API is. The documentation and support made it easy to set up the right permissions, and once connected, the API responds instantly. There’s virtually no delay. Combined with the helpful guidance from their support team, it made building our Slack bot "Prism" a smooth experience from start to finish.””

“I’ve been working with Fulfil for many years now, and what really stands out is how well it handles complex e-commerce operations. I love that it's built with multi-entity and multi-currency setups in mind. This makes managing international stores so much smoother, and it finally lets you stop running multiple Shopify stores just to handle the same business in different regions. The integration capabilities are excellent. Fulfil connects deeply with Shopify, both online and in-store via POS. I especially appreciate that it supports retail-specific processes, like receiving internal shipments, ship from store, and managing stock movements between locations. For me, that’s a huge time-saver and reduces operational headaches for my clients. I also value the flexibility for custom workflows. Whether it’s routing rules, cartonization, or advance reporting, Fulfil gives you the tools to tailor processes exactly how you need them. On top of that, the data accuracy is solid. Their API's allow us to build customizations on top of them, giving us enough flexibility when needed. Overall, what I like most is that Fulfil isn’t just an ERP. It’s built for e-commerce at scale, bridging the gap between online stores, retail, and operations, all in a way that actually works in practice.”

“Fulfil is tailored to ecommerce/omnichannel companies which makes it a smarter choice for scaling brands. Compared to NetSuite, Fulfil has a better UI, better customer support, and lower overall cost. Fulfil's reporting is utilizing an AI feature that lets your internal users better build custom reports, rather than relying on their support team. Also, its 'landed costs' functionality works quite well. Finally, its smooth connections to your 3PLs and third party distribution platforms allow quick updates/transitions if need be.”

“Fulfil has a modern ERP system built for Shopify stores. It's a reasonably priced ERP, production module & WMS all in one system. Implementation was fast and the ongoing support is great.”

“Fulfil gives us a unified, real-time view of inventory across purchases, manufacturing, and customer shipments—perfect for multi-warehouse operations—and its clear stock-movement insights have dramatically improved our forecasting and demand understanding. Customizing workflows to match our brand was intuitive, and the professional, super-responsive support team (plus a dedicated monthly account check-in) makes troubleshooting and ongoing optimization a breeze. By centralizing all inventory movements and cost tracking (especially COGS), Fulfil has streamlined our operations and given us the clarity we need to scale confidently.”

“Fulfil is an amazing system that is highly customizable to our specific business and processes. Often times and out of the box solution is not the best and Fulfil has always come through with ways to help us optimize things. We also like that it is cloudbased and there are continuous updates and improvements to the system.”

“Shopify-first integration, modern user experience, and incredibly flexible platform.”

“I've had a fantastic experience with Fulfil.io! Their customer service is top-notch, always responsive and incredibly supportive. The team goes above and beyond to ensure all my needs are met, making the entire process smooth and stress-free. Their dedication to helping their clients succeed is evident in every interaction. Highly recommend Fulfil.io for anyone looking for an ERP/WMS that also provides world-class support.”

“Ability to track POs & containers, the data warehouse and the team at Fulfil.”

“It's operational layer and capabilities are very strong. Fulfil acts as an ERP, OMS and IMS all in one. Due to these combined features, as a user you can do a lot more with just one platform.”

“Fulfil can take complicated manufacturing processes that impact inventory and find excellent solutions. We migrated from an inventory system that couldn't fully respect our manufacturing processes. Custom fulfillment options to also respect the manufacturing process and optimize customer experience. Onboarding was stellar. And on another note our company had to shut down for a couple months and their CEO reached out and was incredibly supportive during the difficult time. He worked with us, and I have so much gratitude.”

“Fulfil gives us all the features we need to run our growing wholesale and e-com brands. Inisght into each aspect of ther company, from sales to financials etc. We were able to easily migrate over from older systems and implemntaion was a breeze with there support.”

“With Fulfil.IO, we can better manage our multi-warehouse inventory including having integration with Amazon. Fulfil.IO has made it easy to calculated our weight average landed cost including duties and freight. Implementation and ongoing support is phenomenal! The Fulfil.IO team are always there to work through new integrations or issues that arise. Our controller has peace of mind that our monthly inventory is correct, which is worth its weight in gold!”

“The ability to easily sync some of the biggest names in ecom into one central point. The constant updates and features are always making it a strong platform and making it hard for us to leave even as we scale to becoming a larger company.”

“After months of research, we chose the Fulfil.IO system because it is everything we want for our long-term goal of having an ERP system while being flexible enough for us to ramp up the process at our own pace. The FF development team was quick to understand our unique business needs and patient enough to help guide us through the steps needed to adapt them into their system. API connections were seamless and quick with all of our sales channels. In addition, the FF team took on the additional challenge of guiding us with adaptations needed with our unique graphic automation connection points. I feel strongly that we made the right choice with their continued support and partnership.”

“The connection of different departments. Clarity. Quick answer. Easy to manage and great efficiency”